RE-ASSESSMENT OF CLAIMS
Is there a case for re-assessment of claims ? Some months ago, my colleagues in a Claims Management Company of which I am a Director were asked to attend a meeting with one of the major (PPI) Payment Protection Insurance Companies in the United Kingdom. It was revealed by the said Company that significant data which should have been either made available to clients, Claims Management Companies or Solicitors had wrongly been withheld. In some cases this may have been in error in other cases, the conduct of Banks/Financial Institutions was quite questionable.
At Carr Berman Crichton we have been involved in writing to approximately 16,500 of our old clients asking if we can re-consider their claim.
The only disappointing feature is out of the 16,500 we have only had 4,500 replying to date which represents only ablout a quarter of the original mailing. We received our first offer in August 2016 in cases we had asked Financial Institutions/Banks to re-consider. To date, we have received 1.3 Million in offers for clients for cases which have been previously considered. All these cases related to data which had previously not been revealed.
The average offer to the consumer has been approximately £2,000. Our biggest offer £45,000. The lady’s daughter who was her only child was about to be married approximately a month later and a modest wedding for her one and only was turned into a significant event which is particularly pleasing.
Accordingly, should you have previously dealt with a claim yourself though a Claims Management Company before 1st January 2013 with either :-
- Black Horse
- The Royal Bank of Scotland plc
We are happy to look at the case further.